Most Frequently Asked

Medical cannabis is a legal treatment which can be taken in public. If you are planning to carry or take your prescribed medical cannabis in public, you must keep it in its original packaging with the label intact, as this contains crucial information about the medication and the person it's prescribed for. Also make sure you have your Releaf medical cannabis card with you, as this proves your legal right to carry and consume medical cannabis. Our blog has lots of information on the do's and don'ts of carrying and consuming medical cannabis at work, abroad and while driving.

Yes, you can rebook missed consultations, but to do so, you must contact the Patient Support Team at support@releaf.co.uk Please keep in mind that if you miss more than one appointment without informing us prior, you may be required to pay for your new consultation.

Any cannabis-based medication that contains elevated levels of THC can cause intoxication, dose-dependent. THC is the main psychoactive compound in cannabis that produces these effects. The objective of medical cannabis administration is to alleviate symptoms while typically avoiding any signs of impairment.

If your medication is out of stock, there's no need for you to do anything. Your prescribing clinician will find another suitable medication option. They will take into account your medical history, any medication you are currently taking, and other lifestyle factors to determine the best alternative for your treatment plan. This will then be available for you to order within your patient account in the same way as your previous medication.

Medical cannabis tinctures are usually prescribed to be taken sublingually (under the tongue). To take your medical cannabis tincture, measure the prescribed dose in the dropper, and then squeeze the liquid under your tongue. Hold it there for about 1 minute before swallowing. Sublingual application comes with a few key advantages over swallowing the tincture directly. It allows for quicker absorption into the bloodstream, leading to a faster onset of effects. Sublingual application also allows the medication to bypass the digestive system and first-pass metabolism in the liver, meaning a larger percentage of the medication reaches the bloodstream and is not filtered out. This can result in a more potent and effective dose.

That depends on where you plan to travel. You are allowed to travel with your prescribed medical cannabis within the UK. Some countries will allow you to enter with a valid prescription, while others may not recognise medical cannabis as a legal treatment option. It is important to research the laws and regulations of your destination country before travelling with your prescription. If you do decide to travel with your prescribed medical cannabis, you should first request a travel letter from Releaf. This letter will detail your medical condition and the necessity for you to carry your medication with you. Please contact the Patient Support Team at support@releaf.co.uk to request a travel letter. Always keep your prescribed medical cannabis in its original packaging which displays both your name and the prescription itself. You should also carry a physical copy of your prescription, your Releaf medical cannabis card, and the travel letter.

There is no 'one-size-fits-all' answer to this question, as each patient has a unique treatment plan that will involve different medication options, so the cost will vary. With that said, prices start from £7.99 per gram of medicinal cannabis flower, with the minimum monthly order amount being 10g. The minimum oil price is £149.99 for 30ml, with that being the minimum monthly allowance. During your initial consultation, your prescribing specialist will be able to advise on how much medication is appropriate for your treatment plan and which medication will best suit your health needs. They will also advise you on the cost of these medications.

Releaf's duty of care is to notify your GP when you receive a medical cannabis prescription from us so that your medical records can be consolidated. In some cases, your GP may not be supportive or well informed about the latest research into medical cannabis. our patient support team is always here to help you if you have any worries about your interactions with your GP once you become a Releaf patient.

Releaf patients have access to a wide range of cannabis-based medicines, including dried medical cannabis flower and medical cannabis oil. Your prescribing clinician will work with you to help you find the best type of medical cannabis for your condition and lifestyle. Releaf has recently partnered with Glass Pharms®, a UK-based, Home Office-approved, and MHRA-regulated legal medical cannabis farm. Releaf patients were the first in the UK to receive prescriptions for medicines locally grown, featuring a range of cultivars unavailable through any other UK private medical cannabis clinic or the NHS.

While some other countries do require that medical cannabis patients hold a valid medical cannabis card in order to access their prescription, there is no such legal requirement for UK patients. However, if you are prescribed medical cannabis from Releaf, you will receive a Releaf medical cannabis card within 3 days of becoming a registered Releaf patient. This medical cannabis card has been designed with the support of UK authorities, making it easier for our patients to quickly prove that they have the legal right to carry and take their prescribed medical cannabis products. The Releaf medical cannabis card displays a QR code, which is unique for every card and patient. This QR code holds all the information related to the patient's Releaf medical records, including their active patient status and current (and all past) prescriptions.

To request a repeat prescription, go to your Patient Dashboard. On the left side of your screen (under the Releaf+ logo), you will see a cascading menu that allows you to navigate between the separate Patient Dashboard pages. The fourth option from the top is "Prescriptions." Click this option, which will take you to your prescription page. Once loaded, you will see a green "Request a repeat" clickable button at the top right of the page, next to "Download invoice." All you have to do is click the "Request a repeat" button and you're all set. You can only request a repeat for a prescription that has already been shipped or delivered previously, and you can only request one repeat for each prescription.On the left side of your screen (under the Releaf+ logo), you will see a cascading menu that allows you to navigate between the separate dashboard pages.

THC and CBD are two of the major cannabinoids produced by the Cannabis sativa L. genus of plants, more commonly referred to as cannabis, marijuana, or weed. THC is a psychoactive compound, meaning it can cause euphoria, relaxation and heightened sensory perception, as well as intoxication. It is responsible for the ""high"" feeling commonly associated with recreational cannabis. THC has also been shown to offer a wide range of therapeutic benefits, including pain relief, inflammation control, and appetite stimulation, to name a few. CBD is a non-psychoactive compound that has been found to have therapeutic properties such as reducing inflammation, pain, and anxiety. It does not cause the same euphoric or intoxicating effects as THC.

The Cannabis Industry Council (the UK's leading cannabis advocacy group) has put forward the following information and recommendations: UK medical cannabis patients are permitted to carry and use their medication and continue driving, provided that: - The patient is not impaired. - The cannabis medication has been prescribed to the patient, and they can provide evidence of this. - The patient adheres to the directions provided by their specialist consultant and follows the instructions given by the medication's manufacturer or distributor. The patient may have a statutory medical defence if they can provide sufficient evidence that they meet the criteria. This means patients should not be arrested and have a valid defence against charges of driving or controlling a vehicle with THC levels over 2μg/L in their blood. Following the guidelines on this page and in this leaflet, and asserting their statutory medical defence if stopped, can help registered patients avoid unnecessary blood tests, arrest, and prosecution. By adhering to the patient responsibilities below, patients can establish a defence against charges of driving or controlling a vehicle with THC levels over the legal limit. This can help in the event of them being arrested or prosecuted. Do not drive if you feel impaired - Driving while impaired by medication or any other cause is illegal. - All drivers, including patients, must assess their fitness to drive and consider potential impairments on any given occasion. - Avoid driving if you experience drowsiness, poor coordination, slow or impaired thinking, dizziness, or visual disturbances. - Do not drive when the risk of impairment may be elevated, such as when starting, increasing, or reducing the dose of your medication. - Exercise caution if you are taking other prescribed or over-the-counter medications that could impair your driving or interact with your medical cannabis prescription. - Be particularly careful if you have a medical condition that could heighten the side effects of your prescription (e.g., a serious illness with recent significant weight loss). - Be aware that alcohol combined with other impairing substances can greatly increase the risk of accidents. Note that the legal medical defence is invalid if a patient is impaired. Follow the advice of your prescribing specialist and the CBMP manufacturer - Follow the directions provided by your specialist consultant, including dosage instructions, usage with other medications (both prescribed and over-the-counter), and any potential impairments. - Additionally, read, understand, and follow all instructions from the medicine's manufacturer or distributor, provided they do not conflict with your specialist consultant's guidance. Carry Evidence - Ensure you carry the following up-to-date documentation in your vehicle: - A physical or digital copy of your most recent prescription - Photo ID (e.g., driver's license) - If possible, a physical or digital letter from your specialist confirming you are their patient - Your Releaf medical cannabis card give you easy access to all of the above - If you need to carry medication, it must be in its original packaging, as dispensed by the pharmacist, with a label displaying the prescription and your name What to do if the police stop you Stay calm, polite, and cooperative. You don't need to mention your prescribed cannabis medicine unless the police suspect you've used cannabis or are impaired. If the police suspect you have cannabis in your system, calmly inform them that you are legally prescribed cannabis medicine, that you have a medical defence to exceed the limit, and present your documentation. The police are legally obligated to investigate your medical defence. If the police request a roadside swab to detect THC, inform them that you are legally prescribed a cannabis medicine and legally permitted to possess it. Remind them that preliminary tests are designed to identify the presence of illicit, not legal, controlled drugs. - You might want to share the Guidance for Police. When the authorities scan the QR code on your Releaf medical cannabis card, they will be redirected to this page. - If the police persist in requesting a roadside swab, it may be best to comply, remain calm, and follow their instructions. - Should the police ask for an impairment test, you should comply, as refusing could result in a separate criminal offence. - If you are arrested and brought to a police station for an interview under caution, do not say anything until you have a lawyer by your side. Ensure the lawyer is fully informed of your medical defence and its foundation.

Medical cannabis is prescribed by the NHS for specific severe conditions where other treatments have failed, such as certain forms of epilepsy, multiple sclerosis spasticity, and chemotherapy-induced nausea and vomiting. If you have a diagnosis for any other illness, disease, or condition, you may still be eligible for medical cannabis treatment. Clinicians working with private medical cannabis clinics, like those at Releaf, can offer patients suffering from a much wider range of health concerns medical cannabis prescriptions, on a case-by-case basis. For more information, head to our medical cannabis eligibility checker.

Your Releaf prescribing specialist will work with you to find the best cannabis-based medicine for your health concern. They will advise on both dosage and the best route of administration. Medical cannabis flower is prescribed to be administered through a dry herb vaporiser. Smoking medical cannabis is illegal in the UK due to the related health issues. Medical cannabis oil is usually prescribed to be taken sublingually (under the tongue), although it can also be consumed orally. The onset and duration of effects will vary based on which cannabis-based medication you have been prescribed and on the method of administration. It is crucial to adhere to your specialist's guidelines regarding dosage and administration.

Yes, each dried medical cannabis cultivar does have its own distinct aroma. The scent a patient may encounter will vary depending on the cultivar and how it is administered. Smoking medical cannabis is illegal in the UK due to its associated harmful effects. Most UK medical cannabis patients vaporise their cannabis flower, which produces much less smell than smoking. Cannabis oil has little to no smell, but depending on the carrier oil used, it may have a slight scent. Some dried flower cultivars may have a more pungent aroma, while others may have a milder scent. We ship our patient's prescriptions in smell-proof and discreet packaging to ensure privacy and safety.

Initial consultations are £99.99 and come with a 100% money-back guarantee. If the Releaf clinical team finds that cannabis-based treatment may not be the right fit for you, and you have accurately and truthfully supplied all the required information, you are entitled to a refund for your medical cannabis consultation through our money-back guarantee.

To access your medical cannabis consultation, you will first need to log in to the Releaf Patient Dasboard. To log in, head to the Releaf home page, and click 'Log in'. This is found in the top right-hand corner of the homepage. On the left-hand side of the Patient Dashboard (under the Releaf logo), you will see a cascading menu. To schedule and attend a consultation, click on the ‘Appointments’ tab in this menu (sixth from the top). Here, you will see any upcoming consultations. Fifteen minutes before the allocated appointment time, a "Join call" button will appear at the top-right side of the screen on your Patient Dashboard, allowing you to join your consultation. You will also receive an SMS with a link to join the video consultation fifteen minutes before the start time. It's as simple as clicking the SMS link (or the "Join call" link in your Patient Dashboard), and you will be instantly redirected to the medical cannabis consultation.Please ensure your device has at least 50% battery before your consultation begins, is connected to a stable internet connection, and that you are in a quiet and private area for the duration of your consultation.

Releaf was the first medical cannabis clinic in the UK which offered patients access to domestically-grown medical cannabis. We have worked tirelessly to secure a reliable and consistent supply chain, which means we can guarantee to deliver your treatments within 2-4 working days. Once the clinician has written your prescription and you have paid for your medication, we will notify the pharmacy and send them a hard copy of your prescription, which is required by law. Once received, the pharmacy will prepare and send out your medication using tracked delivery. We will email and text you to update you on the status of your delivery. You will also receive a Royal Mail tracking number. Your medication should arrive within 2-4 working days. Remember you will need to sign for your medication when it arrives, so it's important to keep an eye on the delivery status and make sure you're home. Download our prescription delivery guide here.